Frequently Asked Questions
Can I sleep on my BENI BED?
The BENI BED is wonderfully soft and comfortable, making it a delightful choice for both lounging and sleeping. Whilst it's not a replacement for a traditional bed, its plush design ensures a cozy sleep experience for both adults and children.
How do I keep my BENI BED fluffy?
It will be tightly packed for shipping. Simply unpack, unwrap and give it a really good shake. Remember to fluff it up after use to keep the air in.
Where are BENI products made?
Our production partner is located in Panipat, India. They are known for their eye for detail and commitment to looking after their people.
How will my purchase be packaged?
Your order will arrive in custom-made recycled cardboard box.
What happens if I change my mind?
If you change your mind (it happens to the best of us), or wish to return an unwanted gift, we are here to help. You can return for exchange or refund within 30 days of delivery.
How can I pay?
We accept the following methods of payment:
Shop Pay
Visa
Mastercard
American Express
Paypal
Is my credit card information secure?
For security reasons we will never store your credit card information. We process all orders via Shopify Payments, whose secure server and encryption technology goes above and beyond security industry standards.
Do you have any stockist?
No. BENI is available exclusively online through our website.
Will you or do you run Black Friday sales or campaigns?
Our product is purposeful and our designs are made to last. We pride ourselves on the quality of our product and see it as our responsibility to create items that are used for as long as possible.
As an intentional brand, it does not align with our values to participate in Black Friday sales periods. We prefer not to entice customers into mindless consumption.