How to return my order?
We are happy to issue full refunds for returns, granted it is no later than 30 days from the day you received your parcel. Any return expenses will be incurred by buyer.
Please send the items directly back to us via your choice of carrier:
Att: BENI Fabrics
Australian Returns: 11-21 Forge St, Blacktown NSW 2148
United States Returns: 9160 S 500 W, Suite JSandy, UT 84065, United States
Products returned should not be used or have any damage and must be returned with original tags and packaging.
Can I exchange an order?
We are happy to assist you with an exchange of your items, up until 30 days after receiving your order.
How do I exchange an order?
Please email hello@benifabrics.com to arrange your exchange.
When arranging exchanges, we cover the cost of the return shipping so that you will only pay for the shipping of the new products. Moreover, additional products can be added to your exchange.
Products returned should not be used or have any damage and must be returned with original tags and packaging.
When will I receive my refund?
As soon as we have received and accepted your return, your refund will be issued to the original payment method at checkout (credit card, PayPal, etc).
Depending on your bank, that may take 4 to 8 business days (this is up to the card's bank and out of our control).
